Aide par sujet
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Le bracelet CERRET
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Commande
Le bracelet CERRET
Produit
Comment fonctionne le bracelet CERRET ?
In an emergency, press the button on the bracelet twice.
This triggers an emergency call to your contacts, and also sends them an alert message.
Your precise realtime location is also transmitted for rapid intervention.
Le CERRET fonctionne-t-il partout dans le monde ?
Yes—we are just a double-press of your emergency button away, ready to support you in any situation no matter where you are.
Combien de temps dure la batterie ?
The replaceable battery lasts 24–30 months.
The app will alert you when the battery is at 50%, advising you to change it.
Le bracelet s'adapte-t-il à tous les poignets ?
Yes—the sizing is adjustable, but never compromises the bracelet’s adherence to your wrist.
Comment éviter d’envoyer accidentellement une alerte ?
The emergency button does not protrude from the bracelet—it sits flush to the wristband.
That means the button can’t be accidentally pressed as you lean against something, or when your arm is against a surface.
Furthermore, the button must be pressed twice within 1.5 seconds to activate the emergency system.
Peut-on annuler une alerte ?
Yes. You can cancel the alert on the CERRET app, within 15 minutes of having pressed the emergency button.
Le bracelet est-il résistant à l'eau ?
The bracelet’s ingress protection (IP) rating is IP53. That means it is water-resistant, but not waterproof.
That means you can wear your bracelet in the rain, but not in the shower, and certainly not in the bath or a pool.
A little splashing is fine, but immersion risks damaging the bracelet.
Serai-je averti lorsque la batterie est faible ?
While the battery will last 24–30 months, the app will alert you when it’s at 50%, advising you to change it.
Que se passe-t-il lorsque la batterie est épuisée ?
The bracelet runs on a 3-volt so-called button cell, a small circular battery with the IEC code CR1216.
This battery is available in any shop, and easily replaced in the bracelet.
Commande
Ordres
Comment puis-je suivre ma commande ?
Once your order has been dispatched, you’ll receive a confirmation email with a tracking link.
Ma commande n'est pas arrivée à temps, que dois-je faire ?
First, check your tracking link for the most up-to-date information regarding your order.
If this doesn’t help, please don’t hesitate to contact one of our specialists.
Où est basé le CERRET ?
CERRET emerged from the vibrancy and creativity of Geneva, Switzerland.
Quels modes de paiement acceptez-vous?
- Visa, Mastercard, American Express
- PayPal
- Other secure online payments
You will be able to choose your payment method at the checkout.
Acceptez-vous les retours ?
Yes, you can return your bracelet within 30 days of its delivery.
To do so, simply use our contact form or email contact@cerret.com, and one of our specialists will be happy to support you.
Vous ne trouvez pas ce que vous cherchez ?
Si vous avez d'autres questions ou souhaitez parler à l'un de nos spécialistes, n'hésitez pas à nous contacter.
Send us a message